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Privacy Policy

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Privacy Policy

Last Updated: October 30, 2025
Effective Date: October 30, 2025

  1. Introduction

Welcome to houseofbusiness.africa, a product of Basoko Africa (“we,” “our,” “us”).
We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your data when you visit houseofbusiness.africa, use our online platform, or engage with our services.
By using our website or any of our services, you agree to this Privacy Policy.

  1. Information We Collect

We collect information to help us serve you better and continuously improve your experience.

  1. Personal Information

When you register, apply for programs, purchase services, or communicate with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Business name and details
  • Location (city and country)
  • Payment or billing information (when applicable)
  1. Non-Personal Information

We may automatically collect technical and usage data through cookies and analytics tools, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site

This helps us understand how users interact with the platform and improve our services.

  1. How We Use Your Information

We use your information to:

  • Provide and improve our training, courses, and business support services
  • Personalize your user experience
  • Communicate updates, offers, and important notifications
  • Process payments and manage subscriptions
  • Maintain the security and performance of our platform
  • Comply with legal and regulatory obligations

We only collect and process information that is necessary for legitimate business purposes or with your consent.

  1. How We Share Information

We do not sell or rent your personal data.
However, we may share information with:

  • Service providers such as payment processors, email systems, and learning management tools, who help us deliver our services efficiently.
  • Legal authorities, when required by law or to protect our rights, users, or the public.

All third-party providers are contractually required to protect your data and use it only for authorized purposes.

  1. Data Retention

We keep your information only for as long as necessary to:

  • Provide our services and support,
  • Comply with legal, accounting, or reporting obligations, or
  • Resolve disputes and enforce agreements.

When data is no longer needed, it is securely deleted or anonymized.

  1. Your Rights

Under the Kenya Data Protection Act (2019) and international data privacy standards, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Withdraw consent for marketing or communication
  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)

To exercise these rights, please email us at info@houseofbusiness.africa

  1. Cookies and Tracking

Our website uses cookies to improve user experience and monitor site performance.
You can choose to disable cookies in your browser settings, though some features may not function optimally as a result.

  1. Data Security

We use strong technical and organizational measures to protect your information against:

  • Unauthorized access
  • Misuse or loss
  • Alteration or disclosure

All transactions are encrypted using SSL technology, and only authorized personnel have access to sensitive data.

  1. Third-Party Links

Our website may include links to other websites for your convenience.
Please note that we are not responsible for the privacy practices or content of those third-party sites.
We recommend reviewing their privacy policies before sharing any personal information.

  1. Relationship with TradeOrg Africa

houseofbusiness.africa operates under Basoko Africa, which manages the platform, user data, and program delivery.
All data collected through House of Business is stored and processed in accordance with Basoko Africa’s privacy and security standards.

Basoko Africa ensures that user data is handled responsibly and in compliance with applicable laws.

  1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect improvements, regulatory changes, or new features.
The latest version will always be posted on this page with the updated “Last Updated” date.

  1. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us at:

📧 info@houseofbusiness.africa
🌐 www.houseofbusiness.africa
📍 Operated by Basoko Africa, Kenya

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